Frequently Asked Questions
Getting Started

Create a New User Profile
Create a Household Profile (for registering more than one person in your household)

How do I register for a class?

Self-register for classes anytime 24/7 at westmoreland.augusoft.net, click "Sign in" on the left menu. If this is your first time registering on this site, click "Create New Student Profile" and build your account. Next, click "Courses" on the left menu to browse through our online catalog. When you find classes you want to take, add them to your shopping cart. When all classes are in the shopping cart, you can complete your registration via our secure website. 

How do I know if there is space in a class?

If a class is already filled, a waiting list button appears and you have the option of placing yourself on the waiting list. If a seat becomes available, we will contact you.

How do I know if a class meets in-person or via computer?

Each class listing includes the Instructional Method in the Schedule Information section.

When do I pay for my class?

Payment is required at the time of registration. When you self-register, payment is by credit card only; we accept MasterCard and VISA. 

When should I register?

We encourage you to register as early as possible, as some classes fill very quickly. Classes lacking a sufficient number of registrations are canceled three business days prior to the class start date, but not less than 48 hours prior to the start date. If a class is already filled, add your name to the waiting list and we will contact you if a seat becomes available. Westmorelan'ds policy is that an adult must register minor students.

How will I know if I got into a class?

When you self-register, after completing your credit card payment, your registration is complete and you will receive a class confirmation and transaction receipt via email. If you register by phone or mail and you provide an email address, you will receive an email confirmation and transaction receipt once your registration is processed.

Can I register after a class has started?

Most classes allow late registration. Please call 724.925.4000 to inquire about late registration.

What if my child falls outside the age range for a certain class?

Prior approval must be given from the instructor as classes are designed for students within the age ranges that are published. 

What is your refund policy?

Refund policies vary according to class type. 
If Westmoreland cancels a class, you will receive a 100% refund. Refunds may take up to 14 days to process. If you must drop a class, your refund amount is determined by the date of the request.

Kids and Youth Programs 

If you officially drop before the course starts, you may be eligible to recieve a 100% refund of tuition and fees.  There are no refunds after that date.  For authorization to do this, call 724.925.4000 and provide all relevant information.

What about class cancellations?

Sometimes we have to cancel classes with insufficient enrollment. You will be notified by email or telephone if your class is canceled, and a 100% refund will be issued. 

How do I use this website?

Browse our classes online

Click Classes from the left menu. You may search by keywords contained in the class name or description. View class descriptions by clicking the class name.

Sign in

With this new registration website, you must create a new student profile to register for a class. Creating a profile provides you with your own personal, password-protected account. Having an account will allow you to register online and track your class registrations. Click "sign-in" from the left menu, click the Create New Profile button and follow the prompts.

When building your profile, items marked with a red asterisk are required. We highly recommend using your email address as your login. If you do not have an email address, you may create a username of your choosing. The demographic information collected is optional and is used by the college strictly for planning and statistical purposes. Save your login and password for future reference. 

Once you create your student profile (and on subsequent visits after you sign in), you will see menu options that allow you to edit your profile, check your current registrations, and view your transactions and transcript. 

Register Online

Browse through the class offerings, when you find a class you are interested in, click the “add to cart” button, continue shopping and when you are finished, from the shopping cart, click “check out.” Read and agree to the class refund policy, and click “check out” again. Complete your registration on our secure site with your credit card. You can print your transaction receipt and class confirmation for your records. In addition, you will receive a class confirmation and transaction receipt via email.

How do I print a receipt?

To print a receipt, sign in and select "My Transactions" from the left menu and locate the class. Under "Action", select "Print View" and print your receipt.

How do I print my transcript?

To print a transcript of classes you took after January 1, 2022, sign in and select "My Transcript" from the left menu. In the upper left corner, there is an export link, select the format you would like and print. For older classes or if you need an official transcript, please contact us.

How do I update my profile/contact information?

You may update your student profile at any time. After signing in, access the “My Profile” link to change any of the information. Click “Edit” at the bottom of the page. You may then edit any of the profile fields. When you are finished, scroll to the bottom of the page and click “Submit”.

When do I pay for my class?

Payment is required at the time of registration. When you self-register, payment is by credit card only; we accept MasterCard and VISA. 

How do I know if there is space available?

If a class is already filled, a waiting list button appears and you have the option of placing yourself on the waiting list. If a seat becomes available, we will contact you.

Where is my class located?

The location of your class will be listed on your email confirmation. 

What if I have questions?

Contact us at any time at infocenter@westmoreland.edu or Monday-Friday between 8 a.m.-5 p.m. at 724.925.4000.